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Frequently Asked Questions

On this page you can find answers to our frequently asked questions.

  • What does TriVial BioWorks offer?

    • We provide high-quality research peptides and wellness blends for individuals 21 and older, along with a simple, supportive experience to help you explore the options that fit your goals.

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  • Are your products for human consumption?

    • All products sold by TriVial BioWorks are for research purposes only and are not for human consumption. They are intended for adults 21+. 

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  • Do you ship within the United States?

    • Yes, we offer fast, reliable domestic shipping across the United States. Most orders ship within 1–2 business days.

 

  • How long does shipping take?

    • Shipping time varies by location, but most customers receive their package within 2–5 business days after it leaves our facility. 

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  • Do you ship internationally?

    • At this time, we do not ship internationally. 

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  • What payment methods do you accept?

    • We accept major cards and secure payment options shown at checkout. 

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  • Why doesn’t TriVial BioWorks list medical claims?

    • To maintain integrity, transparency, and compliance, we do not make medical or therapeutic claims. Our peptides are strictly for research use. 

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  • What is your return or refund policy?

    • For safety reasons, research products cannot be returned or refunded once shipped. If there is an issue with your order, contact us directly and we’ll make it right. 

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  • How do I get help choosing the right product?

    • You can reach out through our Discord community or contact us directly. We’re always here to guide you with clear, simple information so you feel confident in your research. 

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  • Do you offer sales or promotions?

    • Yes! We run daily promotions, flash sales, and Discord-exclusive deals. Join our community to stay updated. 

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  • How do I join your Discord?

    • A join link is available on our website. Once inside, you’ll find updates, menus, community support, and VIP perks.

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